In today’s digital-first world, user experience (UX) is not just a nice-to-have—it’s a critical business differentiator. My workshops and training programmes are meticulously designed to equip your team with the skills, knowledge, and mindset needed to create exceptional user experiences that drive business success.

The Imperative of UX Training

Recent studies underscore the importance of UX:

  • ROI Impact: Every dollar invested in UX brings an estimated return of between $2 and $100, depending on the project scale and sector (Forrester Research, The Business Impact of Investing in Experience, 2016).
  • User Retention: 88% of online consumers are less likely to return to a site after a bad user experience (Amazon Web Services, 2023, citing data consistent with Gomez & Akamai usability studies).
  • Revenue Growth: Companies that prioritise user experience outperform competitors, with research showing customer experience leaders achieve over 1.6x higher revenue growth than laggards (Forrester CX Index, 2022)

Need Guidance on UX Testing or Training?

Contact me today to discuss how my UX workshops can transform your team’s capabilities and drive your product’s success.